Privacy Policy
This is the Privacy Policy of Customer Watch and its related body corporates.
Customer Watch is committed to the privacy of its customer records and for your information we have documented our policy. Please contact Customer Watch if you wish to discuss any aspect of our information handling practices.
Customer Watch only collects personal information from you that is necessary for it to perform its functions. The kinds of personal information Customer Watch holds about you will depend on the services you request from Customer Watch and the use that you make of those services.
However, the information may include:
- Your name, address and contact details
- Your date of birth.
- Records of communications between you and Customer Watch relating to services provided by Customer Watch to you.
- Records of use made by you of services provided by Customer Watch to you.
In most applications, we collect your personal information directly from you when you provide it to us. In some cases, for example where we carry out and collect information from organisations to whom we outsource functions, your personal information will be collected indirectly.
Use of your personal information
Customer Watch respects your privacy. As a result, Customer Watch does not trade, rent or sell your personal information.
Access to Personal Information
Generally, you have the right to see or obtain a copy of personal information about you that we may hold.
Customer Watch will handle requests for access to personal information in accordance with the privacy principles.
To request access to your personal information, please contact Customer Watch.
If you believe that we hold personal information about you that you consider to be inaccurate, incomplete or out of date you should contact Customer Watch. In most cases, we will amend any inaccurate, incomplete or out of date information. In some cases it is necessary for us to keep a record of what we know or understand to be correct at a particular time.
Security of your personal information
Customer Watch is committed to protecting your privacy and recognises its obligations to take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modifications or disclosure both under the Privacy Act.
Security of Stored Information
We take physical and electronic measures to secure your information. We store your personal information. Access to this information is limited.
Changes to this Privacy Awareness Policy
From time to time, it may be necessary for us to review our Privacy Awareness Policy. We reserve the right to amend our policy at any time and to notify you by posting an updated version on this website.
Contact Us
Customer Watch
Level 15, 88 Pitt StreetSydney NSW 2000
Ph: (02) 9231 0505
Fax: (02) 9231 0303